| 1. |
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BSI BIP 0030 |
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2006-MAR-31 现用
Achieving ISO/IEC 20000. Management decisions-To Purchase Call 1-800-854-7179 USA/Canada or 303-397-7956 Worldwide
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| 2. |
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BSI BIP 0031 |
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2006-MAR-31 现用
Achieving ISO/IEC 20000. Why people matter-To Purchase Call 1-800-854-7179 USA/Canada or 303-397-7956 Worldwide
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| 3. |
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BSI BIP 0032 |
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2006-MAR-31 现用
Achieving ISO/IEC 20000. Making metrics work-To Purchase Call 1-800-854-7179 USA/Canada or 303-397-7956 Worldwide
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| 4. |
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BSI BIP 0033 |
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2006-MAR-31 现用
Achieving ISO/IEC 20000. Managing end-to-end service-To Purchase Call 1-800-854-7179 USA/Canada or 303-397-7956 Worldwide
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| 5. |
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BSI BIP 0034 |
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2006-MAR-31 现用
Achieving ISO/IEC 20000. Finance for service managers-To Purchase Call 1-800-854-7179 USA/Canada or 303-397-7956 Worldwide
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| 6. |
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BSI BIP 0035 |
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2006-MAR-31 现用
Achieving ISO/IEC 20000. Enabling change-To Purchase Call 1-800-854-7179 USA/Canada or 303-397-7956 Worldwide
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| 7. |
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BSI BIP 0036 |
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2006-JAN-13 现用
Achieving ISO/IEC 20000. Keeping the service going-To Purchase Call 1-800-854-7179 USA/Canada or 303-397-7956 Worldwide
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| 8. |
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BSI BIP 0037 |
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2006-JAN-13 现用
Achieving ISO/IEC 20000. Capacity management-To Purchase Call 1-800-854-7179 USA/Canada or 303-397-7956 Worldwide
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| 9. |
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BSI BIP 0038 |
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2006-FEB-28 现用
Achieving ISO/IEC 20000. Integrated service management-To Purchase Call 1-800-854-7179 USA/Canada or 303-397-7956 Worldwide
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| 10. |
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BSI BIP 0039 |
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2006-JAN-19 现用
The differences between BS 15000 & ISO/IEC 20000-To Purchase Call 1-800-854-7179 USA/Canada or 303-397-7956 Worldwide
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